Effective outbound telephony: How to convince with your voice

Cold calling is a challenge where the right voice makes all the difference. Learn how to avoid rejection by scoring points in the first few seconds with persuasive, voice-conscious communication and significantly increasing your chances of successful conversations and appointments.

Selling on the phone – You should avoid these three voice mistakes!

"How do you use your voice on the phone in a targeted way to close more sales?" the experienced sales trainer Alberto Nodale asked me during the recording of an episode of my "Voice works!" podcasts - and elicits a whole range of practical tips from me. We talk about the most common mistakes people make in sales calls, answering a whole range of [...]

"Voice-sells!-Coaching" in practice (workshop)

Practical workshop as part of the Hamburg Voice Symposium 2019 April 12–14, 2019 – the event for World Voice Day The STIMMZENTRUM of the DEUTSCHE STIMMKLINIK in cooperation with the University Medical Center Hamburg-Eppendorf are organizing this event for the fourth time and hope for active participation by those interested in voting. On the weekend before World Voice Day, we welcome you to the Erika-Haus and the [...]

2018-08-30T23:32:16+02:00 August 30, 2018 | | 0 Comments

Telephone sales – Vocally convincing, not annoying! – Part 1

Are you one of those people who don't really love phone sales and cold calling? Are you also really scared in advance of experiencing that the conversation – when you have finally pulled yourself together – does not get going, and you only hear excuses as to why they don't talk to you now [...]

When the voice (in sales) inspires trust

The voice is a key stimulus in sales. However, their effect is usually criminally underestimated. The voice goes directly from the ear to the heart. She convinces by touching. She wins by arousing emotions. It sells by subtly growing approval and thus paving the way to valid agreements. Sales are alive and well [...]

2022-10-02T19:26:24+02:00 11. August 2015 | Book recommendations | 0 Comments

Stage show beats voice?

The 60th Song Contest was a success in Vienna. A few days after the event, I ask myself the question: Which song can I still remember? Which vocal performance impressed me the most? What melody has nested in my ear canals? Has anything settled at all? Yes, a melody can [...]

Emotional selling through voice

We can twist and turn it any way we want: All purchasing decisions are based on it: emotion, emotion, emotion. Successful selling is always emotional selling. It is only the emotions that give a product, a service, a lecture or a sales presentation that certain something. As my esteemed colleague Lars Schäfer puts it so aptly: [...]

2022-10-02T19:37:21+02:00 27. May 2015 | Book recommendations | 0 Comments

Business voice tip: The first words on the phone

They are often called "reporting formulas", the first words on the phone. And that's how they usually sound: impersonal, formulaic or even worse, incomprehensible. In today's audio tuning tip, I'll explain how to make the first few seconds on the phone better. How to report clearly and relationship-oriented on the phone and thus give your conversation partners a good introduction to a [...]

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